Our Maintenance Team will address any maintenance issues and make necessary repairs. We will have the apartment professionally painted and cleaned. The carpet will be cleaned or replaced as needed, then the manager will inspect the apartment to ensure it is ready for your move in.
Yes, we have 24-hour emergency maintenance that is available 365 days a year. There is always a member of our maintenance staff available to respond to your emergency needs. We supply you with the phone number and they will respond within 10 minutes. They also are available to assist with any noise concerns or lockouts.
You can call our office during regular office hours with a request for service or you can log into your Resident Services account and submit a work order there. Once we receive your request, we will come at our earliest availability to complete the repair or we can set an appointment. If your repair is an emergency, you can call our Emergency standby number 24 hours a day. Please do not email if it is an emergency, as the standby staff member does not receive emails.
If you are locked out during regular business hours, you can call or stop into the office. If it is after hours, you can call the Emergency Stand-By telephone number for assistance. We will need to verify your ID and compare it to the file for your apartment.
You are allowed to hang pictures and drapes. There is no charge for us to fill small holes when you move out. We do not allow wallpaper or anything that’ll be attached in such a way that it could result in drywall finish being pulled off when removed. We do not recommend painting; however, you can discuss this with the Property Manager. If allowed, you would need to return the walls to the color they were when you moved in.
Tall Oaks has a community building for community gatherings and activities that is also available for residents to rent for personal functions. We also have a lovely pool with chaise lounges and tables with chairs and umbrellas on the pool deck for your enjoyment.
Plenty of parking is available at each building plus we have a few overflow parking lots. There is also parking at the Community/Office Building and near the pool. Garages are offered for rent with a remote opener.
All apartments come equipped with a frost-free refrigerator, gas range, dishwasher and garbage disposal. Microwaves are included in select buildings. All apartments also have a full-size washer and dryer.
Absolutely not. It is our pleasure to show you our community and to tour any available apartments that meet your needs, provided there is one available. Please, just give us a call to set up an appointment.
You are always welcome to stop in for a visit when you are in the neighborhood. We also make appointments. If you choose to make an appointment, we can set aside time especially for you and schedule a time when we will have the style of apartment you want to view.
You will pay the first month’s rent, which will be prorated, along with a Security Deposit and Administrative Fee. If you move in on the 26th or after you will also pay the next month’s rent. In addition, there are optional fees for garages, internet, Dish Network, and pets.
Read everything thoroughly. Look at the total cost of rent and additional costs such as what is and is not included. If an apartment is less in rent but you have to pay for electric, gas, garbage, water and sewer, the overall price might be more than an apartment that has a lot of those things included. Also, if there is a washer and dryer included you will have the luxury of not having to the go to the laundromat or pay the fees. Consider all of these things to get a true cost comparison of apartments. Get Renter’s Insurance. It is inexpensive and can save you LOTS of money.
There are a few ways you can pay rent. You can pay by mailing a check or money order to our Home Office. You can pay online with an electronic bank ACH transfer, debit card or credit card (Visa, Discover, Master Card or American Express). You can also pay through our designated Walk-In Payment System (WIPS).
Some sources of payment will create a charge. There is no fee to use a bank routing and account number to pay your rent online. Debit cards have a small fee and credit cards charge a percentage of the payment.
We will send you contact information for Consumers Energy along with your new address and move-in date approximately a week before your move-in. You will be able to call Consumers Energy or set up your account online.
Bloom Broadband is our internet provider. We can include the charges with your move-in costs and get your internet set up for you on the day of move-in. Television programming is provided by Bloom Broadband and we offer many different Dish Network packages. Our maintenance technician will also take care of any service issues that may come up.
This is your home and you are welcome to have guests. If you are going to have a large group, you might want to consider renting our community building. There is a large great room with plenty of seating, a full kitchen and Dish Network programming.
Tall Oaks Apartment Homes has very easy access to both I-94 and US 131. There is a park within walking distance. Several dining and fast food options are within two miles. Harding’s is just 3 minutes away and it is only about 8 minutes to Meijer and Walmart. We are very close to shopping, movie theaters and Kalamazoo Valley Community College.
For groceries the closest is Harding’s Friendly Market, just 3 minutes away. Just a bit farther is Meijer and Walmart, where you can do one-stop shopping. There is also great shopping on Stadium Drive, West Main and South Westnedge, which are all 10 minutes or less away.
“I lived at Tall Oaks for 3.5 years & had a wonderful experience there. The staff are incredibly helpful & warm & it is a peaceful community that also is conveniently located to I-94, US-131 & downtown Kalamazoo. I moved to a new city thus the reason for my move but it was honestly a lovely experience living there & it was bittersweet to leave.” – Stephanie
“Tall Oaks Apartments is a great place to live! It is quiet & peaceful. Tall Oaks does a phenomenal job keeping the drive & parking spaces clear in the winter! The grounds always look nice & the exterior & interior of the buildings are always kept in good condition. Peggy, Steven, the leasing agents, maintenance & cleaning are amazing! Who they are contributes so much to Tall Oaks feeling like home. Thank you!” – Melissa
“... I have lived here for almost 2 years & am so sad to be leaving. It is so peaceful & all of my neighbors are so kind. The staff is super friendly (Peggy is the best!) & the maintenance is the quickest I've ever had! ... It's also very pet friendly; great area to walk your dog & bins/bathroom areas in convenient locations. I really can't rave enough about this amazing complex! The pool & the nature view from every balcony are perfect too.” – Taylor
“Love, love, love, Tall Oaks Apts. Beautiful, quiet setting with very nice people!” – Lynne